IF FOR ANY REASON WHATSOEVER YOU SHOULD FAIL TO BE SATISFIED WITH YOUR SAGER PRODUCT, YOU MAY RETURN IT WITHIN 30 DAYS AFTER ITS ORIGINAL PURCHASE FOR A 100% REFUND OF YOUR PURCHASE PRICE ALONE . SAGER WILL NOT REFUND THE COSTS OF OPENED SOFTWARE, DAMAGED ITEMS, ITEMS NOT RETURNED, NOR WILL SAGER REFUND SHIPPING COSTS. ALL RETURNS REQUIRE USE OF A RETURNED MATERIAL AUTHORIZATION (RMA) NUMBER, WHICH MUST APPEAR ON ALL COMMUNICATION ABOUT THE RETURNED ITEM AND ON THE OUTSIDE OF THE SHIPPING PACKAGING.

48 HOUR REPAIR PROMISE
DURING THE FIRST 30 DAYS AFTER YOUR PURCHASE, SAGER WILL REPAIR YOUR PRODUCT AND SHIP WITHIN 2 WORKING DAYS AFTER YOUR PRODUCT ARRIVES AT OUR REPAIR FACILITY. YOU WILL PAY FOR SHIPPING THE PRODUCT TO US AND WE WILL PAY UPS SECOND DAY AIR SHIPPING TO RETURN THE PRODUCT TO YOU.

72 HOUR REPAIR PROMISE
AFTER THE FIRST 30 DAYS, AND DURING THE REMAINDER OF THE ONE YEAR LIMITED WARRANTY PERIOD, SAGER WILL REPAIR YOU PRODUCT AND SHIP WITHIN 3 WORKING DAYS AFTER ITS ARRIVAL AT OUR REPAIR FACILITY. YOU WILL PAY FOR SHIPPING THE PRODUCT TO US AND WE WILL PAY GROUND SHIPPING TO RETURN THE PRODUCT TO YOU. IF WE FAIL TO REPAIR AND SHIP WITHIN THE 72 HOUR PERIOD, WE WILL RETURN THE PRODUCT BACK TO YOU BY UPS SECOND DAY AIR AT OUR COST.

LIFETIME FREE TECHNICAL SUPPORT
SAGER WILL PROVIDE TELEPHONE TECHNICAL ASSISTANCE TO THE ORIGINAL PURCHASER OF A SAGER PRODUCT FOR AS LONG AS THE ORIGINAL PURCHASER CONTINUES TO POSSESS THE PRODUCT.

SAGER'S ONE YEAR LIMITED PARTS AND LABOR WARRANTY

SAGER WARRANTS THIS HARDWARE PRODUCT AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE. IF YOU DISCOVER A DEFECT, SAGER WILL AT ITS OPTION, REPAIR, REPLACE OR REFUND THE PURCHASE PRICE OF THIS PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU RETURN IT DURING THE WARRANTY PERIOD, WITH TRANSPORTATION CHARGES PREPAID TO THE APPROPRIATE SAGER REPAIR DEPARTMENT, AND PROVIDED YOU OBTAIN A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER PRIOR TO SHIPPING YOUR DEFECTIVE PRODUCT. THE RMA NUMBER MUST APPEAR PLAINLY ON THE OUTSIDE OF THE SHIPPING PACKAGING. RMA NUMBERS CAN BE OBTAINED BY CALLING OR WRITING SAGER AT THE ADDRESS AND PHONE NUMBERS PRINTED ON THIS CERTIFICATE. TO EACH PRODUCT RETURNED FOR WARRANTY SERVICE, PLEASE ATTACH YOUR NAME, ADDRESS, TELEPHONE NUMBER, RMA NUMBER, AND PROOF OF DATE OF ORIGINAL RETAIL PURCHASE.

THIS WARRANTY APPLIES ONLY TO HARDWARE PRODUCTS MANUFACTURED BY OR FOR SAGER THAT CAN BE IDENTIFIED BY THE SAGER TRADEMARK, TRADE NAME, OR LOGO AFFIXED TO THEM. SAGER PROVIDES NO WARRANTY WHATSOEVER FOR ANY SOFTWARE PROVIDED WITH ITS PRODUCTS; SUCH SOFTWARE IS WARRANTED SEPARATELY BY THEIR MANUFACTURERS. SAGER DOES NOT WARRANT ANY HARDWARE PRODUCTS THAT ARE NOT SAGER PRODUCTS. THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN MODIFIED WITHOUT THE WRITTEN PERMISSION OF SAGER OR IF ANY SAGER SERIAL NUMBER HAS BEEN REMOVED OR DEFACED. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIED SAGER SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. INCLUDING WITHOUT LIMITATION, WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO SAGER DEALER, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. SAGER IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH SAGER PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you.

This warranty does not cover COMPONENTS OF THE SYSTEM THAT DO NOT MEET Sager’s DEFINITION OF DEFECTIVE INCLUDING, BUT NOT LIMITED TO, LCD PANELS WITH LESS THAN Six (6) DEFECTIVE PIXELS, damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Sager, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Sager.

This warranty gives you specific rights, and you may also have other rights that vary from state to state. The Sager Umbrella Protection Policy applies to end users in the continental United States of America and in Canada only and 48-hour/72-hour repair policies apply to hardware only. Software problems may take longer.