Since 1999, it has been our policy to give our customers the very best service possible. We’ve always strived to treat our customers like family. It is now, with the deepest regret, that we must close our doors. Donald and Charlotte, and their staff, have worked long hard hours, with many sleepless nights, for more than sixteen years and it has taken its toll on Donald, who is 71, and Charlotte, who are both suffering from health issues. No one at PowerNotebooks wanted to close the doors but it has finally come down to no other choice.
We could have made different decisions throughout the years and possibly been able to keep the business going, but it appears that isn’t what is in our future. Through much joy, sadness, and tears, we will always remember so many of our loyal customers who purchased computers from us for many years. There are many who will never be forgotten as they have become good friends.
Please accept our sincerest apology for this decision and forgive us if you have been left without a full warranty on some PowerPro, Crown or Customized name brands. We are posting contact information below, for technical support and warranty service, that will take care of most of our Alienware, ASUS, Lenovo, MSI, Sager and PowerPro customers. Once again, please forgive us for leaving all of you without our telephone support. We loved helping people and taking care of our customers and we pray that things will work out for each one of you.
Sincerely,PowerNotebooks.com Customer Service Team
|Brand/Product||Telephone Technical Support and Warranty Service|
|PowerPro||888-447-6564 Tech Support|
|Lenovo||800-957-5838 Lenovo Online Support for all Products|
|Sager||800-741-2219 Tech Support|
|ASUS||888-678-3688 Option 2, then Option 1 - 24/7 ASUS Online support|
|MSI||888-447-6564 MSI Support|
|Alienware||800-ALIENWARE (8AM to 12PM CST) Alienware Support|